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Last Updated: January 2025

Top Up Wines (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://topupwines.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use the Site.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Register for an account

• Subscribe to our newsletter

• Make a purchase

• Fill out a contact form

• Interact with the Site in any way

Types of Information:

• Personal Data: Name, email address, phone number, billing and shipping address, payment details, and any other identifiable information you provide.

• Non-Personal Data: IP address, browser type, operating system, pages visited, and other browsing data collected via cookies or similar technologies.

2. How We Use Your Information

We may use the information we collect in the following ways:

• To process transactions, including order fulfillment and payment processing.

• To personalize your experience and provide tailored content and offers.

• To communicate with you, including responding to inquiries and sending promotional emails.

• To improve the functionality and performance of our website.

• To comply with legal obligations or resolve disputes.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. These include:

• Essential Cookies: Necessary for website functionality.

• Performance Cookies: To track and analyze website performance.

• Marketing Cookies: To deliver targeted advertisements and offers.

You can control cookie settings through your browser or device preferences.

4. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following cases:

• With Service Providers: For payment processing, order fulfillment, and other essential services.

• Legal Requirements: To comply with applicable laws, regulations, or legal processes.

• With Your Consent: When you explicitly agree to share your data.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

6. Security

We prioritize the security of your data and implement reasonable measures to protect it. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your data:

• Access to your data

• Correction of inaccurate data

• Deletion of your data

• Objection to data processing

• Data portability

• Withdrawal of consent (where applicable)

To exercise your rights, contact us at info@topupwines.com.

8. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before sharing your personal information.

9. Children’s Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the Site after changes are posted constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Top Up Wines

Email: info@topupwines.com